Shipping & Delivery Policy

Shipping & Return Policy – IndiaFx Store

At IndiaFx Store, we take pride in delivering high-quality ethnic Indian products crafted by Self Help Groups (SHGs) of APMEPMA. We ensure a seamless shopping experience with transparent shipping policies and hassle-free returns.

Shipping Policy

We strive to deliver your orders in a timely and secure manner.

Shipping Methods & Delivery Time

🚚 Standard Shipping: Orders are processed within 1-2 business days and delivered within 3-7 business days, depending on your location.
🚀 Express Shipping: Available for select locations at an additional cost.
🌍 International Shipping: Currently, we ship only within India.

Packaging

📦 We ensure all products are securely packed to prevent damage during transit.
🌱 Wherever possible, we use eco-friendly and sustainable packaging to support our commitment to the environment.

Shipping Costs

  • Standard Shipping: Charges vary based on product weight and destination.
  • Free Shipping: Available for select products and bulk orders.
  • Shipping fees (if applicable) will be calculated and displayed at checkout.

For any shipping-related inquiries, please contact us at online@eastfx.tv.

Return & Exchange Policy

We want you to shop with confidence! If you are not completely satisfied with your purchase, we offer easy returns and exchanges for eligible products.

Eligibility for Returns

✔ The product must be returned within 7 days of purchase.
✔ The item must be unused, undamaged, and in its original packaging.
✔ Returns will not be accepted for:

  • Personalized/customized products
  • Perishable items or products with an expired shelf life
  • Opened hygiene-related products
  • Used or damaged products
  • Partial returns of an order

Refund Process

💰 Refund Timeframe: Refunds are processed within 14 business days after we receive the returned item.
🔄 Payment Method: Refunds will be issued using the original payment method, with no additional fees.

Return Shipping

  • Customers are responsible for return shipping costs.
  • We recommend using a trackable shipping method to ensure safe delivery.
  • Returns should be sent to:

📍 II Floor, Spectrum Elite, LANCO Hills, Chitrapuri Road, Sai Vaibhav Layout, Hyderabad, Telangana 500089

Gifts & Store Credit

🎁 If the product was marked as a gift, you will receive a gift credit instead of a refund. A gift certificate will be issued once we receive the returned product.

For return/exchange inquiries, please reach out to us:
📧 Email: online@eastfx.tv
📞 Phone: +91 9988997020

We appreciate your trust in IndiaFx Store and are committed to providing you with the best shopping experience! 😊